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Terms & Conditions

Terms and Conditions

Welcome to Kementári, your destination for premium natural skincare products. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our website.

  1. Acceptance of Terms: By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

  2. Products and Services: Our website offers a range of natural skincare products for purchase. We strive to provide accurate descriptions and images of our products, but we do not guarantee that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

  3. Ordering: By placing an order through our website, you are making an offer to purchase the products selected in accordance with these terms. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

  4. Payment: Payment for orders placed through our website must be made via the provided payment methods. All payments are processed securely, and we do not store credit card details.

  5. Shipping: We aim to dispatch orders promptly, but shipping times may vary depending on your location and other factors beyond our control. Customs fees are not the responsibility of the shop Kementári, they are incurred by the importer or recipient of the goods. Kementári is also not responsible for misplaced/lost parcels and damages incurred during transport and shipping of packages. The shop Kementári is not responsible for parcel delays or any issues related to the courier's process once the package has been handed over for shipping.

  6. Returns and Exchanges: We want you to be completely satisfied with your purchase. However, to maintain product quality, safety standards and due to hygiene reasons, skincare brands have a no-return policy. If you are not happy with your order for any reason, please contact us within 30 days of receiving your order to arrange a refund (shipping fees not included) or a discount.

  7. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Kementári or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content from our website without our prior written consent.

  8. Privacy: We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and disclose your information. By using our website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

  9. Limitation of Liability: To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the operation of our website and the products and services offered on our website. We will not be liable for any damages of any kind arising from the use of our website or the purchase of products or services through our website.

  10. Governing Law: These terms and conditions are governed by the laws of Portugal, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of European Union.

  11. Changes to Terms: We reserve the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website after any such changes, you agree to be bound by the revised terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact us at kementari.herb@gmail.com.

Thank you for shopping with us!